With individual investors owning 71.6% of rental properties, overwhelm is common. Many landlords find it tough to maintain relationships with tenants while communicating well and taking payments.
For landlords who want to build a better relationship with tenants while also increasing efficiency, an online portal can be a great solution. Online portals can make things easier for both tenants and landlords and can be well worth setting up.
Here are the big benefits of using a tenant portal in Wantagh, NY.
Add Convenience
The biggest benefit of an online portal is that it makes things simple and convenient for both owners and tenants.
As a landlord, an online portal can allow a tenant to pay rent and submit maintenance requests without needing to give you a call or visit in person. This can be much more efficient and will save both parties time and energy.
Improve Communication
An online portal can also help to add transparency to a tenant-landlord relationship and make communication more seamless. As a landlord, you'll be able to communicate with one or several tenants at once and can easily make announcements and send messages as needed.
Neglecting your tenants is a big mistake in real estate investing. As a communicative landlord, you'll develop better tenant relationships and will feel a better sense of rapport with them.
Maintain Your Properties
A key way that an online portal can help your business is that it can allow you to more easily stay on top of maintenance needs.
A tenant can easily and quickly submit a maintenance request through an online portal. This can help landlords pay attention to the maintenance that needs to be done while ensuring that tenants stay happy in their properties.
Reduce Paperwork
Making use of an online portal can also reduce paperwork significantly. Tenants and landlords will find it easier to access important documents and look over them as needed. You'll have to spend less time printing documents or dealing with physical printing equipment.
On top of this, keeping more information in an online tenant portal will also help to reduce the number of calls you'll need to take as a landlord. This can take a weight off of your shoulders and allow you to focus on other important tasks.
Increase Tenant Satisfaction
An online portal can lead to happier tenants and better relationships. As a landlord, there's a big benefit to ensuring that tenants are happy in their properties. Both allowing a tenant to pay easily and staying on top of maintenance can boost tenant satisfaction.
With an online portal, a landlord can make it more likely that a tenant will renew their lease. This can reduce time spent filling vacancies and screening prospective tenants.
Using a Tenant Portal
If you want to boost efficiency while also increasing tenant satisfaction, consider implementing an online portal. A tenant portal can add convenience and efficiency to your business and may lead to higher tenant retention.
PMI Empire Solutions provides professional property management and real estate brokerage services to Wantagh, NY. As part of a nationwide franchise, PMI Empire Solutions has the experience needed to maximize revenue for clients.
Interested in learning more about our property management services? Get in touch today to learn more about what we can do for you.
